Online communities protected
Trust & Safety
AI-based content moderation that scales with your community
Spectrum Labs detects online toxicity in any language to help Trust & Safety teams moderate more content, faster.
How Spectrum Labs supports your
Trust & Safety team
If you’re in charge of Trust & Safety for a growing online platform, chances are you’re overwhelmed. You need to scale up your moderation for a rapidly increasing volume of content, but you might not have the budget to add more content moderators to your team.
This is a very risky position — a strained Trust & Safety operation leaves the entire platform vulnerable to shutdown, whether it’s from irreversible negative publicity or being deplatformed.
Spectrum Labs’ Guardian solution helps your Trust & Safety team achieve content moderation at scale. Guardian’s contextual AI and automation detects a higher volume of harmful content with greater confidence, and flags your platform's most harmful users. Instead of trying to moderate each message, your team can moderate users, not just messages to ban, mute, or warn users and immediately remove 30%-60% of toxic content on your platform.
Content moderation powered by AI
Spectrum Labs’ industry-leading Guardian solution helps Trust & Safety teams identify
harmful and healthy user behavior to better manage their online community.
Guardian works across any language and can be scaled to cover more content as the platform grows.
"3% of users across all types of platforms produce an average of 60% of all toxic content."
Guardian’s UI capabilities
The Guardian UI enables Trust & Safety teams to take automated, effective action at scale with Spectrum Labs’ API.
Moderation queue
Prioritize cases by severity for moderator decisions. The queue can be reviewed at the user or content level and integrated with your internal systems.
Automation builder
Moderate at scale. Automatically block or remove content, warn or suspend users, and send special cases to the queue for human review.
Analytics dashboard
Gain 360-degree insight, and measure the impact of efforts to minimize toxicity and maximize positive interactions to drive user retention and growth.
Custom actions
If your team prefers to use your own UI, we can help trigger custom actions with configurable webhooks that respond in milliseconds.
Overnight I saw a 50% reduction in manual moderation of display names.
In Spectrum Labs, we have a partner who is in the trenches with us…we're seeing great results and know our players will experience a significant positive impact on the safety, health, and enjoyment of our games.
Spectrum Labs was extremely easy to integrate. We were up and running in a few days.
