Profanity filters can be useful for platforms that rely on user-generated content. Each type of platform has unique needs for the protection of its members, but profanity filters also present limitations for each industry.
Player communication plays a large role in modern online gaming, creating a lot of potential for abuse. Profanity filters can be applied to text-based messaging in video games, such as private messaging between players and in-game text that is viewable to a wider audience (as in a game’s lobby before and after starting a match).
How profanity filters fail for gaming platforms: They cannot stop extremism and illegal solicitations, and they fail to prevent cyberbullying and hate speech.
Related Reading: Learn how Spectrum Labs is protecting gaming communities
Communication is at the heart of every dating platform, and the quality of communication between members can have a direct impact on engagement, membership, and revenue. Profanity filters can be an effective first step in the protection of your members from some toxic behaviors.
How profanity filters fail for dating platforms: They cannot prevent the offer or solicitation of prostitution, they cannot prevent underage users from joining.
Related Reading: Learn how Spectrum Labs is protecting dating communities
Illegal solicitations within marketplaces run the gamut from weapons and drugs to exotic animals. A keyword filter can help stop communication mentioning these terms, and anything else a marketplace would like to stop from being sold. However, savvy criminals will quickly find ways to circumvent filtering.
How profanity filters fail for marketplaces: They cannot completely stop illegal solicitations within marketplaces or prevent spam from taking their members off the platform through offline transactions.
Related Reading: Learn how Spectrum Labs is protecting marketplace communities
Social platforms must deliberately create a safe and positive user experience if they wish to retain users, attract advertisers, and drive revenue. Content moderation within social platforms presents a great challenge because of the high volume of user-generated content paired with the context and method in which it is presented. Profanity filters can only help identify and remove the most basic forms of offensive speech.
How profanity filters fail for social media platforms: They cannot stop extremism, hate speech, and illegal solicitations, or accurately prevent the promotion of self-harm.
Related Reading: Learn how Spectrum Labs is protecting social media communities